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Hotel · Seoul · Seoul Special City

Sheraton Seoul Palace Gangnam

A polished 5-star hotel in the heart of Gangnam, a short walk from the National Library of Korea and the express bus terminal.

  • Club lounge access and free evening appetizers
  • Indoor pool, sauna, and Turkish bath for relaxation
  • Underground walkway to shops and restaurants
7.9 good 236 reviews Booking.com 7.9 · 236 reviews

About

Sheraton Seoul Palace Gangnam

Sheraton Seoul Palace Gangnam sits in the business and shopping heart of Gangnam, within a 5-minute walk of the National Library of Korea. It is a 10-minute walk from the express bus terminal station, making central Seoul easy to reach. The hotel is rated 7.9 from 236 reviews, with guests frequently praising the staff and location.

The hotel offers a range of amenities including an indoor swimming pool, a spa with sauna and Turkish bath, a fitness centre, and a business centre. Club-level rooms include lounge access, and all rooms feature coffee machines and modern furnishings. Paid parking is available on site.

  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Lift
  • Room service

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional staff service — Multiple reviews highlight attentive, helpful, and courteous staff, with strong English skills and excellent recommendations.
  • Convenient Gangnam location — A short walk from the National Library of Korea and the express bus terminal, with an underground walkway to shops and restaurants. Close to shopping and dining.
  • Club lounge access — Club-level rooms include lounge access with free evening appetizers and an executive floor lounge, adding value for business or leisure stays.
  • Excellent breakfast — Guests praise the breakfast buffet as surpassing other 5-star hotels, with a good variety and healthy options.
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Worth weighing

5 to weigh
  • Rooms can be small — One guest noted that while bedding is comfortable, the rooms are small.
  • Paid parking — Parking is not complimentary; guests must pay for on-site parking.
  • Business centre fees — Using the business centre (computer, printer) incurs a charge of $10 for 30 minutes unless you book an expensive room.
  • Noise issues possible — One guest reported noise outside the room that wasn't addressed until after a strong complaint, and only after a shower problem did they change rooms.
  • Mixed experiences with service — While most guests praise staff, one long-stay guest had a negative experience with a missing package and slow response to complaints.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Club level 1 Queen

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Guest room 1 Queen

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Studio Suite Club lounge access 1 Bedroom Studio Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Club level Guest room 1 Queen or 1 Twin or Single Beds

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Guest room 1 King

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Fitness centre
  • Fitness classes

Food & Drink

  • Tea and coffee facilities
  • Electric kettle
  • Room service
  • Free toiletries

Business & Services

  • Business centre
  • 24-hour reception
  • Laundry
  • Shops/Commercial services
  • Safe deposit box

Room Features

  • Flat-screen TV
  • Ironing facilities
  • Carpeted floor
  • AM/FM alarm clock
  • Air conditioning
  • Heating

Parking & Internet

  • Free Wi-Fi
  • Paid parking

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
good 236 reviews

Guest-rated 7.9/10 from 236 reviews

Booking.com · 7.9 · 236 reviews
7.9Verified guest

“The staff were outstanding, making our Seoul stay even better. Their helpfulness and tips were first-rate. The location was great for shopping and dining. We'll definitely return, and the breakfast was amazing too.”

7.9Verified guest

“Booking an executive room came with a free small dinner. Running outside is possible and the gym is good. A healthy breakfast is available, and it's close to an underground station.”

7.9Verified guest

“The executive floor lounge was great in the afternoon.”

7.9Verified guest

“Lovely staff, comfortable room, great facilities, convenient location, and a very helpful concierge.”

7.9Verified guest

“A fair price during the World Expo. Good location for shopping in Gangnam, very comfortable beds, but the rooms are small.”

7.9Verified guest

“Excellent value for money, the room was really nice. The location was super convenient for shopping and restaurants, and the staff treated me wonderfully.”

04 — Location

Getting around Seoul

The property sits in Seoul.

National Library of Korea: A 5-minute walk from the hotel, this is a major research library and a quiet spot for a stroll.

Express Bus Terminal Station: A 10-minute walk connects you to Seoul's subway and bus network for easy access to central Seoul.

Gangnam Shopping & Dining: The underground walkway leads you directly to a shopping and restaurant area, with Korean dining options nearby.

160, Sapyeong-Daero, Seocho-Gu, Seoul, Seoul Special City, 137-804, South Korea

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
341 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00 noon.

Is parking available at the hotel?

Yes, parking is available on site, but it is paid parking.

Are pets allowed at Sheraton Seoul Palace Gangnam?

Yes, pets are allowed at this hotel.

What are the room options for a family?

The hotel offers Deluxe Guest rooms with two single beds, which can suit families. Cots are also available.

Is the business centre free for all guests?

No, using the business centre (computer, printer) costs $10 per 30 minutes unless you book a more expensive room type.

Nearby

Other top-rated stays in Seoul

Want a different style or budget? Here are more highly-rated options in the area.

7.8

Hotel U5 - Seoul

Guest-rated 7.8/10 — among the top stays in Seoul.

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9

New World Hotel

Guest-rated 9/10 — among the top stays in Seoul.

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The bottom line

Sheraton Seoul Palace Gangnam is a solid 5-star choice for business and leisure travellers who value location and service. The club lounge and breakfast are highlights, but be prepared for small rooms and extra costs for parking and business centre use.

7.9A reliable Gangnam stay with top-tier staff, though smaller rooms and paid extras are worth noting.

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